You can book directly through our website or contact us via WhatsApp, Facebook, or email.

Tours require a deposit to confirm the reservation. The remaining balance can be paid on the day of the tour.

We accept credit cards, PayPal, and cash payments.

Yes. Please contact us at least 48 hours before your tour to reschedule or cancel.

Yes. Our tours are specially designed for cruise passengers and we make sure you return to the port on time.

We will meet you just outside the cruise terminal. Detailed instructions will be sent after booking.

No worries! We monitor cruise ship schedules and adjust the tour time if necessary.

We recommend bringing:

Comfortable clothing

Sunscreen

Sunglasses

A camera

Towels

Cash for souvenirs or extra purchases

We offer both options. You can choose a shared tour or upgrade to a private experience.

Yes! Most of our tours are family-friendly and suitable for children.

Yes. We provide transportation from cruise ports, hotels, and vacation rentals.

Yes. Our guides are local experts who know the island and its culture.

Yes. We only work with parks that follow responsible animal care practices.

Most tours can still operate in light rain. If weather conditions are unsafe, we will reschedule or provide alternatives.

Guests may cancel their reservation up to 48 hours before the scheduled tour time to receive a full refund of the deposit.

Cancellations made less than 48 hours before the tour may not be eligible for a refund.

If a guest does not show up at the agreed meeting point and time without prior notice, the reservation will be considered a no-show, and the deposit will not be refunded.

We understand that cruise ship schedules can change.

If your cruise ship arrives late, changes itinerary, or cancels the port, your tour will be fully refunded or rescheduled whenever possible.

Tours normally operate in light rain. However, if weather conditions are considered unsafe, we may:

Reschedule the tour

Offer an alternative activity

Refunds will be processed using the same payment method used for the reservation whenever possible.

Processing time may vary depending on the payment provider.